Service Quality Assurance @ ICON Partners Limited

ICON Partners Limited

Icon Partners is a research-driven Executive Search firm specializing in executive-level searches, confidential replacement roles and technical positions that cannot be filled by less sophisticated recruitment methodologies. With a focus on the Greater China, our clients comprise both seasoned business operators in the Asia Pacific region and new market entrants. We are highly experienced in hiring across almost all functions in the Commercial & Industrial sector.

Service Quality Assurance

Company:

A listed company in the Hong Kong Stock Exchange, with business activities in the Hospitality and Entertainment sectors in South East Asia.

Responsibilities:

• Draft and implement a full array of company policies and procedures that in all departments
• Review and create the standard operating procedures to ensure and maintain a continuous process improvement for the group
• Consult with top management in developing general company policies
• Partner with different department heads to review and ensure accuracy of procedures
• Refer to the relevant local laws to ensure lawfulness of policy statement

Requirements:

• Bachelor’s Degree in Mass Communications, Law or English
• Minimum 8 years of experience in Management preferably from the Hospitality / Entertainment Industry
• Knowledge of business concepts and requirements that apply to above Industry sector.
• Knowledge of business research principles, process and techniques
• Experience in hotel internal operational, financial control, and auditing is a must
• Strong technical writing experience
• Excellent written communication and interpersonal skills
• Willing to be stationed in Phnom Penh, Cambodia

Interested candidates please email us to submit your resume. All information received from application letters will be treated in a private and confidential manner.

Accounting / Audit / Taxation - Internal Audit, Business Analysis / Data Analysis, Counseling, Hospitality / Hotel Services - Others, ICON Partners Limited, Malaysia, Marketing / Public Relations - Marketing - Marketing Communication

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