Client Service Officer @ BEDROCK BRAND CONSULTANTS, PT
BEDROCK BRAND CONSULTANTS, PT
Bedrock Asia – Jakarta office is a fast-growing international brand consultancy and design studio headquartered in Oakland, California that provides complete brand insights, strategy, design & implementation, and services that focus on building the brand in Asia.
You will be part of our global team from 6 offices across the globe: Oakland-Houston-Los Angeles-Jakarta-Japan-Shanghai-Mexico City.
These opportunities do not come around often!
Only One out of 500 applicants being selected and work with us in our Bedrock rigorous and dynamic environments! Are you the one? If you are Fresh, Innovative, Honest, Positive, Optimistic & Trustworthy…Come and submit your applications!
Client Service Officer
Summary
Client services: Ensuring clients receive best practice service throughout the project largely office-based, in order to always respond to client telephone calls & emails Project Management: Support Management in pro-actively and continuously managing communications, timings and budgets Be second point of contact during project, ensuring Management is fully informed of project at all times
Responsibilities
Client Services Take client phone call; Consistent call either by email (preferably) or voicemail Project Management Manage the Administration: Work with Senior Management to create workplans, budgets and timings Ensure all documentation is copied, and circulated to team Open ongoing job/stage numbers and advise to the team Ensure files are up-to-date Housekeep all files before archiving Organise courier deliveries, and ensure correct contents go to client Manage the finances Raise ongoing estimates for any additional fees/costs in agreement with Senior Management Be aware of any discounted / favoured rates that a project may be working to Ensure all ongoing client requests for files, pdfs, CDRoms are billed to client Create project budgets, raise pro-formas (cost spreadsheets) and estimates Create ad hoc budgets during the course of the project Monitor fee and cost spend against estimate on weekly basis; chase accounts department for copies of invoices, couriers etc Advise bill
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BEDROCK BRAND CONSULTANTS PT, CS & Business Devpt > Account Servicing, Design - Graphics, Indonesia, Jakarta, Marketing / Public Relations - Marketing - General / Support, Sales Client Service Officer Jobs Vacancy, Lowongan Kerja Client Service Officer, Jobs Vacancy at BEDROCK BRAND CONSULTANTS, PT, Lowongan Kerja di BEDROCK BRAND CONSULTANTS, PT
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